Gartner Magic Quadrant Ccaas 2024 Comparison. The 2024 gartner magic quadrant for abi highlights a mature and competitive market. Magic quadrant for public cloud it transformation services;
Some may argue that the promise of improving agent. Nice* has been named a gartner® magic quadrant™ leader for ccaas for the 9th consecutive year and is positioned furthest for completeness of vision.